Cancellation

Tickets may be refunded at any authorized Trans-Asia outlet provided said tickets have not yet expired or lapsed 60 days from departure date. Passenger must present his ticket and bring along a machine copy of valid ID. Ticket refund is subject to the following surcharges:

  • Before vessel departure  -  10% of regular basic fare + Php 60.00 + 12% VAT per ticket
  • After vessel departure    -  20% of regular basic fare + Php 60.00 + 12% VAT per ticket